POLICIES AT MODERN HIPPIE

We founded Modern Hippie with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

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PRIVACY POLICY

This Privacy Policy applies to the services offered by Modern Hippie.

1. Personal information:

Modern Hippie is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, the Company will only collect and use personal information as set out below.

2. Collecting personal information:

Modern Hippie will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.

3. Use of tracking technologies:

Modern Hippie uses tracking technologies such as cookies or web beacons to make use of the website and services as convenient as possible. Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies or web beacons. These tracking technologies do not themselves personally identify users, although they do identify a user's browser.

4. Using and disclosing your personal information:

Personal Information will be used for the following primary purpose:

• To fulfil obligations under any sale and purchase contract and/or any other contract between the individual and Modern Hippie.
  
  - To render services related to Modern Hippie's business such as warranty or after sales services.
  
  
  For the purpose described above, information may be shared with Modern Hippie's group companies either in Australia or overseas. Also, in order to operate the web site or deliver a service, personal information may also be shared with a service provider, a non-Company group company.
  
  5. Contact by the Company:
  
  Modern Hippie may contact individuals using the information, which was provided by them in order to:
  
  - Provide information that may be of interest about upgrades, new Company products, special offers and other matters that may be of interest.
  
  - To send newsletters.
  
  6. Individual's right of access:
  
  Individuals have the right to review the information that may be recorded on the Company's database. Information may be reviewed by contacting the Modern Hippie on the customer inquiry email info@modernhippie.com.au
  
  7. Modern Hippie and links to other web sites:
  
  Modern Hippie provides links to web sites outside of the Company site. These linked sites are not under the control of Company, and the Company is not responsible for the conduct of companies linked to the Company web site, nor for the performance or otherwise of any content and/or software contained in such external websites.
  
  8. Problems or queries:
  
  Queries relating to the Privacy Policy, or any problems or complaints may be directed to the Personal Information Officer by emailing info@modernhippie.com.au

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Shipping Policy

Thank you for shopping at Modern Hippie. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping (2 to 6 business days)

Standard (no tracking)

Shipment cost

1 or 2 tins

$2.20

3 or 4 tins

$4.40

5 or 6 tins

$6.60

7 or 8 tins

$8.80

9 or more tins

$11.00

Standard with tracking

Shipment cost

Up to 10 tins

$8.55

10 – 20 tins

$11.55

20 – 60 tins

$14.55

60 or more

$17.65

Shipping to New Zealand (1 - 2 weeks)

Standard shipping NZ Cost

1- 2 tins $11.75

3 - 4 tins $12.79

5 - 6 tins $13.82

7 -12 tins 16.93

12 or more please contact us for a quote 

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Customs, Duties and Taxes

Modern Hippie is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages and goods missing in transit

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Modern Hippie is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. If you choose a shipping method with no tracking we will not be liable for any packages missing in transit.

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By purchasing from Modern Hippie you accept the terms and conditions outlined above.

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